Returns & Exchanges

At AFERELLE, we want you to be completely satisfied with your purchase. If your new fashion find isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Ensure items are in their original condition with all tags attached, and place them securely in the original packaging or a sturdy shipping box.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Processing & Refund

  Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days.